Privacy
Last updated 8 November 2026
This page says what Nakib Taxi collects when you use the website, why, who else handles it, and what you can do about it. Questions: write to us from the Help page in the app.
What we collect
- Your name, mobile number and, if you give one, your email.
- Your trips: pickup, destination, stops, times, the price, the car and driver, any note for the driver, your rating.
- Your location while you book (to set the pickup) and, for drivers, while they are online.
- Messages you send your driver in a trip, and messages you send us.
- Saved places (Home, Work) and the discount codes you use.
Why
- To find you a car, show you the price, and let you and your driver follow the trip.
- To send you sign-in codes and trip updates.
- To handle complaints, lost items and safety issues.
- To keep our books, as the law requires.
We don't sell your data and we don't use it for advertising.
Who else handles it
- Supabase: our database and sign-in.
- Cloudflare: hosts this website.
- Google: maps, address search and routes; Gmail sends sign-in codes by email.
- Meta (WhatsApp): sends sign-in codes and trip updates.
Who sees what
- Your driver sees your first name, pickup, destination and note, and your number only while the trip is on.
- You see your driver's first name, car, plate and, while the trip is on, their number.
- A trip link you share shows the driver's first name, the car and where it is, for 4 hours, to anyone with the link.
- Our dispatch team sees bookings to run the service.
How long we keep it
Your account until you delete it. Trip records stay for our accounts after that, without your name.
Your choices
- Change your name and email in Your account.
- Delete your account in Your account. It removes your profile, saved places and sign-in.
- Location: you can refuse it and type your pickup instead.